Privacy Policy

Updated on May 28, 2023

Data Controller

FinnishPassports
https://finnispassports.com
finnishpassports@gmail.com
Justiina Kivelä

Register Name

Customer and Marketing Register

Legal Basis and Purpose of Personal Data Processing

The register is divided into two segments: blog readers and the segment related to the services offered. The legal basis for processing personal data according to the EU General Data Protection Regulation is:

• Consent of the individual (e.g., subscribing to an email list)
• Contract in which the data subject is a party
• Performance of a public task (e.g., responding to business inquiries)
• Legitimate interest of the data controller (e.g., pre-contractual customer relationship)

The purpose of processing personal data is to communicate with customers, maintain customer relationships, and conduct marketing activities.

The data will not be used for automated decision-making or profiling.

Register Content

The register may contain the following information: name, position, company/organization, contact information (phone number, email address, address), website addresses, IP addresses, information about ordered services and their changes, billing information, and other information related to the customer relationship and ordered services.

For blog readers who join the email list, the recorded information may include name and email address. If you leave a comment on the website, the associated information will be stored as mentioned in the “commenting” section.

The stored information for the target group of the services offered may include the aforementioned information mentioned at the beginning of the paragraph.

IP addresses of website visitors and cookies necessary for the functionality of the service are processed based on legitimate interest, primarily for ensuring information security and collecting visitor statistics. Consent will be requested separately for third-party cookies if necessary.

Regular Data Sources

The information to be stored in the register is obtained from the customer through various channels such as messages sent via web forms, email, telephone, social media services, contracts, customer meetings, and other situations where the customer provides their information.

Information about contacts from companies and other organizations can also be collected from public sources such as websites, directory services, and other companies.

Principles of Register Protection

The processing of the register complies with due diligence, and the information processed through the data systems is appropriately protected. When storing register data on internet servers, the physical and digital security of the hardware is ensured. The data controller ensures that the stored information, server access rights, and other critical information related to the security of personal data are handled confidentially and only by employees whose job description includes such responsibilities.  

Right of Inspection and Right to Be Forgotten

Every person in the register has the right to inspect their stored information and request the correction of any incorrect information or the completion of incomplete information. Every person in the register has the right to request the removal of their personal data from the register (“right to be forgotten”).

If a person wants to check the information stored about them, request corrections, or request to be forgotten, the request must be sent in writing to the data controller. The data controller may request the requester to verify their identity if necessary. The data controller will respond to the customer within the timeframe set by the EU General Data Protection Regulation (generally within one month).

Every person in the register has the right to request the removal of their personal data from the register (“right to be forgotten”).

The right to erasure does not apply to personal data that we need to retain for administrative, legal, business-related (e.g., accounting), or security reasons.

Commenting

The website collects contact information, IP addresses, and cookies in connection with commenting and contacting us to identify and prevent spam.

If you leave a comment while logged in as a user, your profile picture will be publicly visible.

Cookies

What are cookies?

Cookies are small text files that are stored by your browser on the device you use. Cookies allow us to recognize visitors who visit our site frequently.

Each cookie expires after a certain period of time, depending on the purpose of the cookie. You can reject or accept the use of cookies on our site.

Cookies on our website

If you leave a comment on the site, you can choose to have your name, email address, and URL saved in cookies. This enhances your user experience, as you don’t have to fill out the form again every time you want to comment on the site.

Deleting cookies

You can choose to decline cookies or remove cookies from your browser later on. In this case, please refer to the settings of your own browser, as cookies are determined browser-specifically. However, please note that by accepting cookies, we ensure that the website functions as intended.

Embedded content from other websites

Our site articles may contain embedded content (e.g., videos, images, articles, etc.) from other websites. The site may also use affiliate links that direct to third-party websites. Opening embedded content is similar to visiting a third-party website yourself.

These third-party websites may collect information about you, use cookies, embed third-party tracking cookies, and monitor your interaction with embedded content.

If you visit a linked website, you should review the respective website’s privacy policies, cookie collection information, and other applicable terms and conditions separately.

Analytics

We use Google Analytics to measure the usage of our website. The data stored in cookies used by Google’s tools is transmitted and stored on Google’s servers located worldwide. Therefore, this data may be processed on servers located outside the user’s country of residence. Based on the data it receives, Google evaluates how users browse the content of the pages and generates summary reports on the use of the site. Google also produces studies on services provided in connection with the sites and generates statistics on internet usage. Google may personalize the content of ads shown to users based on their previous browsing history. Google may also disclose information to third parties if required by law or in cases where a third party processes data on behalf of Google. Google does not associate the user’s IP address with any other data stored by Google.

How long we retain information

If you leave a comment, the comment and its metadata are retained indefinitely. This is done to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.